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Icom survey

 

Managing the customer relationship well and quality

An application letting us easily conduct surveys or opinion polls via an intranet or the internet, thanks to which we can offer you the possibility of questioning your customers, your co-workers or your partners, so that you can have relevant indicators and make the right decisions.
Ideal for managing surveys and producing reports, Icom Survey is your natural partner in the field of customer relations management (CRM) and quality.

Objectives :

Drawing up questionnaires, from the easiest to the most complex
Real-time consolidation of results into a database
Consultation and publication of detailed statistics, enriched with graphics
Real-time consultation of questionnaires
Data exchanges with other systems

Applications :

Satisfaction surveys
“Lost customer” surveys
Uses & Attitudes surveys
Potential customer surveys
Ad Hoc surveys


www.netsystem.fr/icom/

TOOLS AND METHODS